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Return to Work Management – Solutions for Small Businesses

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Return to Work Management
Unless your company has a large human resources department, chances are that dealing with employee disability claims is difficult. Disability management can be complex, and procedures in regard to the issues confusing. That's why it makes sense for small businesses to partner with a medical assessment company with expertise in the area of returning injured employees to work. These companies can supply your business with a specialist who will oversee return to work management to the satisfaction of all of the stakeholders.
Appointing a Case Manager
Usually it's in the best interests of both employer and employee to facilitate a speedy return to work for any employee who is absent due to injury or illness. Once a disability claim has been filed, there are various obligations on both sides and legal criteria to be met. Unless you have a large staff, it can be difficult to keep on top of all of the required paperwork and the timelines associated with it. It's also important for the employee's medical information to be kept confidential, something that can be near impossible in a small company. That is why hiring the services of a medical assessment firm is the best option for a small business. A medical assessment company can appoint a case manager to your situation in order to assist with the management of your claim.
This case manager will maintain an arms-length relationship with employer and employee, and is charged with protecting the interests of all of the stakeholders. The goal of a case manager is to facilitate a timely return to work for the employee. In the interest of pursuing this goal, a case manager:
  1. Gathers information.
  2. Problem solves.
  3. Assists in the designs of a return to work strategy.
  4. Assists with coordination of the return to work plan.
  5. Brings in added expertise if this is necessary. (i.e. an ergonomic assessor)
Having an independent case manager in charge of disability issues can help ensure that interactions are impartial, objective, and professional. When employer and employee share common goals, a case manager can usually resolve a disability claim reasonably quickly, to the benefit of all parties.
Other Services
A medical assessment company can offer many other support services to small business. These include:
  • Employee Assistance Plans (EAPs). This service allows your employees access to immediate counseling to help them deal with stresses such as drug and alcohol dependency, marital discord, or grief.
  • Clinics. Provide your employees with an annual flu clinic to help reduce flu-related absences.
  • Screening. Many employers have begun screening employees for health-related conditions. These might include high blood pressure, the so-called "silent killer” and high cholesterol. Both of these conditions are easily treated, and discovering them can help to prevent employees from suffering a debilitating heart attack or stroke. This type of screening can even save lives. Some companies also screen for drugs and alcohol. Identifying employees who need counseling for addiction issues can be life-changing and can greatly improve both personal and professional relationships.
Contact a medical assessment company today and discover how partnering with experts in the field can improve the health of your employees and your company.
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150 Consumers Road, Suite 500
Toronto, Ontario M2J 1P9
New Location
Manulife Place
10180-101 Street, Suite 3400
Edmonton, Alberta T5J 3S4
Phone: 780-801-5383
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Please contact us by mail, telephone, fax or email. We look forward to assisting you.
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2 Robert Speck Parkway, Suite 750
Mississauga, Ontario
L4Z 1H8

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Tel: (416) 510-2468
Fax: (416) 510-8766
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Soula Pereira, B. Kin
Maria Maheras
Director of Operations
Dr. Jason Swain, Hons. B.Sc., D.C., CICE
National Senior Clinical Specialist, A.R.S.
National Education Programs Advisor, A.R.S Ext: 225
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